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Ordering Policies For thegreekstore.com

There are no changes, returns, cancellations, or refunds on custom orders.

Please provide your confirmation number when you Contact Us via e-mail with any questions about your order.

We recommend that all lettered garments be washed in cold water and laid flat to dry.

  Payment Policy

We require full payment at the time you place the order.

We accept Visa, Master Card, American Express, and Discover.

We do not ship C.O.D..

Production Policies

There are no rush orders on sewn or embroidered clothing.

Please Contact Us to find out if an order can be rushed and any rush charges that may apply.

All orders are shipped out of our factory in New York State.

Please allow extra time for shipping if your garments are being sent across the country.

Production Times Not Including Shipping

Sewn And Embroidered Garments   2 - 3 Weeks

Cuffed Jerseys 3 - 5 Weeks

  Stock Bar Hats, Wood Paddles, Wood Letters, And Greek Accessories  2 Days

Custom Bar Hats  3 Weeks

Glassware  1 - 2 Weeks

Steins  3 - 4 Weeks

Plastic Cups  3 Day Rush Or 2 Weeks

Branded Paddles  2 - 3 Weeks

Campus King Pledge Master Paddle   2 - 3 Weeks

Silk Screened Clothing  1 - 2 Weeks

All items are subject to an over/under run of 10% charge.

Group order pricing reflects a 4% cash discount.

Unless you select stock artwork, it is your responsibility to Contact Us to discuss artwork.  If you do not respond and approve artwork in a timely matter, your order will be delayed.

The customer assumes all liability for approved content (including, but not limited to, text, artwork, and photographs) and warrants that all consents required by law have been obtained prior to submission.

Privacy Policy

thegreekstore.com is committed to making your on-line shopping experience as enjoyable, secure, and easy as possible.

Please take a moment to read our privacy policy.

Is it safe to order on-line?

When ordering from us on-line, it is as safe as using your credit card in a store or over the phone.

Our on-line ordering system is secure.  When you enter your credit card number, it is transmitted, stored, and downloaded in an encrypted form.

What does thegreekstore.com do with my personal information?

Your personal information is not sold to anyone.  We only use it to process your order and provide great customer service.

Please Contact Us if you require additional information.

Thank you for taking the time to read this important information.

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